Frequently Asked Questions
Find answers to commonly asked questions about our products and services.
Shopping with us is easy! Browse our collections, select your favorite products, choose your size and color (if applicable), and add them to your cart.
When you’re ready, proceed to checkout and enter your shipping and payment information. Once your order is placed successfully, you’ll receive an order confirmation email.
We accept credit and debit cards. At checkout, you will have the option to choose your preferred payment method.
Shipping times vary depending on your location. Typically, orders are processed within 2-7 business days.
Once your order ships, delivery time depends on your location, the product, and the shipping method. Standard shipping within the United States typically takes an additional 2–5 business days.
Please note that these are estimates, not guaranteed delivery dates. Production and shipping may take longer during holidays or periods of high demand.
No, Barracks & Giggles currently ships within the United States only. We do not offer international shipping at this time.
At Barracks & Giggles, every product is made to order just for you!
Because our items are printed specifically for each customer, we generally do not accept returns or exchanges for incorrect sizes, color preferences, or changes of mind.
We encourage you to review product descriptions, sizing charts, and color options carefully before placing your order.
If your order arrives damaged, defective, misprinted, or incorrect, we’re here to help! Please contact us within 14 calendar days of delivery with your order number and clear photographs of the issue.
We’ll review the situation and work toward an appropriate solution.
Once your order ships, tracking information will be provided when available so you can follow its journey to your doorstep.
Please allow some time for the shipping carrier to update your tracking information after your package has shipped.
If you haven’t received tracking information or need help locating your order, contact us with your order number, and we’ll be happy to assist.
Please note that items in the same order may ship separately and have different tracking numbers.
Because our products are made to order, we begin preparing orders for production shortly after they’re placed.
If you need to cancel your order or make changes to your size, color, or shipping address, please contact us as soon as possible. Include your order number and the changes you’d like to request.
We’ll do our best to accommodate your request before production begins. However, once an order has entered production, cancellations and changes may no longer be possible.
Please double-check your order details before completing checkout.
Our customer service team is available to assist you. You can find our contact information on our Contact Us page.